Poli app was created by a class challenge which main goal was improving the nursery sector through technology. To work on this project was used design thinking agile methodology with the double diamond model which purposes to divide the process in two key stages: creative process and prototype; these are also divided in four stages: discovery, definition, ideation, and design.

To execute all the stages of the process, have been used different strategies through some “deliverables” which allows having a correct flow of the process and the organization of useful information to consider while design and later development stages of the app, always centered on user and apporting innovator solutions.

To execute this stage, were made the research and observation through desk research, a search information process in different sources which allowed to know deeply some daily duties of the nursers. After that, was made a netnography, which collects opinions found on the web of active nursers to know their opinions about their labors. Subsequently, were generated some research questions using Venn diagram which have been presented a few questions considering the possible actions or functions which might be implemented in the app. Using a benchmarking, were possible to make a comparison of different nursery apps and similar websites available online. Then, were made a SWOT analysis to determinate the possible strengths, weaknesses, opportunities and threats the project might have. Finally, were made an interview with an active nurse who openly shared her experiences and opinions about the actual system in her country.

You may access to the project's documentation clicking here to see in detail the results of the discovery process.

At this stage were made a user persona to establish and recognize a few approximated data of the potential users of the app as their goals and objectives, motivations, frustrations, interests, technology use skills, and others. Subsequently, were made an empathy map which were placed some comments or situations that potential users might think, see, say, hear, feel and do. Were also made a customer journey to create a hypothetical routine of some of the possible users in order to understand their emotions in some moments of the day. Finally, were made a needs matrix which compiled possible needs, “pains” or inconveniences these needs creates and the “benefits” the user might have in case those needs were properly covered.

Considering earlier stages of the project, were made a viability and usability matrix which allowed to organize the insights about possible functionalities the app might have.

You may access to the project's documentation clicking here to see in detail the results of the definition process.

At this stage, were made a search of findings and insights about frequents thoughts the active nursers might have, these thoughts were organized in clusters which allowed to understand better the information about aspects the app should cover. Subsequently, were made an in-out process which applied a first filter to discard some irrelevant functionalities and finally using a using a MoSCoW system, in order of importance were determined those functionalities who must be included, those who should be considered, those who could be implemented, and which definitely wasn’t going to be used.

You may access to the project's documentation clicking here to see in detail the results of the ideation process.

Design stage started with a flow chart to establish the basic scheme of the app’s section distribution, subsequently, wireframes were designed to have a preview of the app’s interface which defines its style as simple and intuitive to let users move on it easily and to make the information be correctly grouped and disposed to be consulted when the user requires it. Then, were made the design system of the interface in order to maintain its visual and graphic unity, determining elements as fonts, colors, icons, images and others, to create the prototype with high fidelity screens to have a closer approach to the result that will be made in a future development stage.

Design System

With this project I could broaden the vision and explore a little bit about the nursery field, recognizing the importance of the labor these people do in our society, getting even to feel some admiration for them. About the technical area, I could use some tools to execute the research which I would especially like to notice the interview, because it was very useful for the project’s process, likewise, I could increase my practical knowledge in Figma and discover other useful tools as Gitbook and Whimsical.